Welcome to Interviewerr. The following terms of service (these "Terms of Service"), govern your access to and use of the Interviewerr website, including any content, functionality and services offered on or through www.interviewerr.co (the "Site") by HBCUK Ltd collectively referred hereto as "Interviewerr" "we" or "us".
Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein. This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Interviewerr services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. Our Customer Support team is available between 9AM – 5PM GMT, if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by sending email at admin@interviewrr.co .
Employers are users who purchase services on Interviewerr.
Custom Offers are exclusive proposals that a Interviewer can create in response to specific requirements of an Employer.
Custom Orders are requests made by an Employer to receive a Custom Offer from a Interviewer.
Disputes are disagreements experienced during an order between an Employer and Interviewer on Interviewerr.
Interviewerr Balance is the aggregated amount of your Revenue as a Interviewer and/or returned payments from cancelled orders as an Employer.
Interviewerr points are points that Interviewerr may provide users to be used only for purchases on Interviewerr, subject to these Terms of Service or any other applicable laws and/or terms. Orders are the formal agreement between an Employer and Interviewer after a purchase was made from the Interviewer’s dashboard.
Payment Services Provider(s) are service providers that provide payment services to Employers and Interviewers in connection with the Interviewerr platform, including with respect to collection of funds from Employers in connection with the purchase of orders, remittance and withdrawal of funds to Interviewers in connection with completed orders, currency exchange services in connection with payments in local currencies, and the holding of funds in connection with Interviewerr Balances. Revenue is the money that Interviewers earn from completed orders and can either withdraw on Interviewerr, subject to these Terms.
Interviewers are users who offer and perform services through orders/servies on Interviewerr.
You may not offer direct payments to Interviewers using payment systems outside of the Interviewerr Order system.
Interviewerr retains the right to use all publicly published delivered works for Interviewerr marketing and promotional purposes.
Employers pay Interviewerr to create an order from a Interviewer’s profile page or Custom Offer, using the Order Now button. Interviewerr partners with Payment Services Providers for purposes of collecting order/services-related payments from Employers, transferring such payments from Employers to Interviewers, and holding funds in connection with Interviewerr Balances. All payments services in connection with the collection of funds on the Interviewerr platform are performed by Interviewerr’s Payment Services Providers.
Interviewerr serves as Interviewer’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Employer, and remitting those payments to Interviewer. Employer’s payment obligation to Interviewer will be satisfied upon receipt of payment by Interviewerr (or its Payment Services Provider, as applicable), and Interviewerr (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Interviewer in the manner described in these Terms of Service. In the event that Interviewerr (via Payment Services Provider) does not remit any such amounts to Interviewer, the Interviewer will have recourse only against Interviewerr and not the Employer directly.
In addition Employers can request a Custom Order which addresses specific Employer requirements and receive a Custom Offer from Interviewers through the site or through Interviewerr Anywhere.
In most locations, orders/services may be purchased on Interviewerr by using one of the following payment methods: Credit Card, PayPal or existing Interviewerr Balance. Additional payment methods may apply in certain locations.
Service fees are added at the time of purchase where an Employer can review and accept the total amount requested to pay. Please check your order before paying.
You may not offer Interviewers to pay, or make payment using any method other than through the Interviewerr.co site. In case you have been asked to use an alternative payment method, please report it immediately to the admin at admin@interviewerr.co .
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either Interviewerr or Interviewerr’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for proposes of processing withdrawal payments. Interviewerr is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
By using any payment method and/or providing payment details for making purchases on Interviewerr, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Interviewerr; and (d) such actions do not violate any applicable law.
We deal only £(GBPs) however, while paying, PayPal offers you additional options of currencies.
We are registered in the United Kingdom and collects VAT on each transaction. Employers are responsible for taking care of their local Taxes as per the law.
When an Employer orders a service, the Interviewer is notified by email as well as notifications on the site while logged into the account.
Interviewers are required to meet the delivery time they specified when creating their services. Failing to do so will allow the Employer to cancel the order when an order is marked as late and may harm the Interviewer's status.
Interviewers must send completed files and/or proof of work to the Employer.
Users are responsible for scanning all transferred files for viruses and malware. Interviewerr will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
We encourage our Employers and Interviewers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Interviewerr's admin for assistance from within your dashboard.
Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing so may get your account temporarily or permanently disabled. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
In the event that an Employer or Interviewer encounters an issue related to the service provided in an order, you are encouraged to use the Site's dispute resolution tools to attempt to resolve the matter.
Interviewerr, through its Payment Services Providers, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
All transfer and assignment of intellectual property to the Employer shall be subject to full payment for the order/services and the delivery may not be used if payment is cancelled for any reason.
If an order is cancelled (for any reason), the funds paid will be returned to the Employer’s Interviewerr Balance.
Requesting to gain more services from Interviewers beyond the agreed requirements should be done via new order request only.
Interviewerr encourages Employers and Interviewers to resolve service disputes mutually using the Resolution Center.
Eligibility for requests to Interviewerr to cancel an order will be assessed by our admin team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Interviewerr delivery system. See below for Order specific eligibility.
Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our admin, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially cancelled (i.e. we can only cancel the entire order when it is justified).
In rare circumstances where we find it appropriate, our admin team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the cancelled order will be returned to the Employer’s Interviewerr Balance and will be deducted from the Interviewer’s Interviewerr Balance or, if there are no sufficient amounts in the Interviewer’s Interviewerr Balance, from future revenues of such Interviewer.
Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Interviewer if the service was rendered as described in the service page. Employers may rate their experience with the Interviewer on the order page, including the overall level of service quality received.
Employers must use Interviewerr Resolution Center to address their concerns and desired resolution related to the service provided by their Interviewer prior to contacting admin team. Admin Team will not take any action against Orders where the Employers failed to inform their Interviewer of issues related to the Interviewer’s service and will allow Interviewers to provide a resolution first. This does not include non-permitted usage of Interviewerr.
Any non-permitted usage of Interviewerr encountered during an Order, after being reviewed by our admin team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Interviewerr’s Terms of Service.
Interviewerr admin team will cancel orders based on, but not limited to, the following reasons:
Interviewerr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are returned to the Employer's Interviewerr Balance and are available for future purchases on Interviewerr. Interviewerr returns service fees to your Interviewerr Balance once an order is cancelled. In any event, if the service fees were not returned to your Interviewerr Balance following an order cancelation, such service fees’ amount will be exempted from your next purchase on Interviewerr.
In certain instances, Interviewerr may offer you credits (“Interviewerr Credits” or “Credits”), either for promotional purposes or otherwise, to be used for purchasing services and/or other services offered on the Site. Your available Credit balance will appear in your account. Your valid Interviewerr Credits will be automatically applied to your next purchase and can be viewed in your order summary after you place the order. Unless stated otherwise, Interviewerr Credits expire following three months from their receipt. Interviewerr Credits serve only as an incentive to use Interviewerr, and, therefore, are not redeemable for cash, have no cash value and are nonrefundable. Once used, Interviewerr Credits may not be returned to your account even if your Order gets cancelled. Interviewerr Credits may be subject to additional conditions and restrictions as will be disclosed to You upon receipt of the Credits. Credits may be voided in the event of fraud, misuse, or violation of these Terms. Interviewerr reserves the right to modify or cancel the Interviewerr Credits program at any time. If you or Interviewerr deactivate or suspend your Interviewerr account, any unused Interviewerr Credits in your account will be forfeited.
Interviewerr enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Interviewerr reflect the diversity of an expanding shared economy. Members of the Interviewerr community communicate and engage through orders, social media, and on Interviewerr’s Community Forums. Interviewerr maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Interviewerr. This section relates to the expected conduct users should adhere to while interacting with each other on Interviewerr. To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact form next to the service/profile/interview task page.
Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Interviewerr in order to circumvent or abuse the Interviewerr messaging system or Interviewerr platform is not permitted.
Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Interviewerr in order to circumvent or abuse the Interviewerr messaging system or Interviewerr platform is not permitted.
Any necessary exchange of personal information required to continue a service may be exchanged within the order page.
Interviewerr does not provide any guarantee of the level of service offered to Employers. You may use the dispute resolution tools provided to you in the order page.
Interviewerr does not provide protection for users who interact outside of the Interviewerr platform.
All information and file exchanges must be performed exclusively on Interviewerr's platform.
Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
Interviewerr is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.
If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our admin team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.
Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our admin team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing Interviewer statuses or becoming permanently disabled based on the severity of the violation.
Adult Services & Pornography - Interviewerr does not allow any exchange of adult oriented or pornographic materials and services.
Inappropriate Behavior & Language - Communication on Interviewerr should be friendly, constructive, and professional. Interviewerr condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.
Phishing and Spam - Interviewerr takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Gigs or orders.
Privacy & Identity – In many cases you will have to share Name, email and phone number of intrevewee with the interviewrs. Any exchange of personal information required for the completion of a service must be done in a one-to-one message within the system. Employers must seek the consent from interviewee for this. Interviewers further confirm that whatever information they receive from the Employer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Employer. Any users who engage and communicate off of Interviewerr will not be protected by our Terms of Service.
Authentic Interviewerr Profile - You may not create a false identity on Interviewerr, misrepresent your identity, create a Interviewerr profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Interviewerr reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).
Fraud / Unlawful Use - You may not use Interviewerr for any unlawful purposes or to conduct illegal activities.
Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Interviewerr community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to Interviewerr’s Terms of Service is cause for permanent suspension of all accounts.
Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Interviewerr. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts - You may not buy or sell Interviewerr accounts.
The Site, including its general layout, design and content, is exclusively owned by Interviewerr and protected by copyright. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) modify or create derivative works; (iv) remove any copyright notice, identification or any other proprietary notices, or; (v) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site. Users also agree not to permit or authorize anyone else to do any of the foregoing.
Interviewerr reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.
Violation of Interviewerr's Terms of Service may get your account disabled permanently.
Users with disabled accounts will not be able to sell or buy on Interviewerr.
Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
Users have the option to enable account Security features to protect their account from any unauthorized usage.
Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
Interviewers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Interviewerr's approval.
Disputes should be handled using Interviewerr's dispute resolution tools ('Resolution Center' on the order page) or by contacting Interviewerr admin team.
Interviewerr may make changes to its Terms of Service from time to time. When these changes are made, Interviewerr will make a new copy of the terms of service available on this page.
You understand and agree that if you use Interviewerr after the date on which the Terms of Service have changed, Interviewerr will treat your use as acceptance of the updated Terms of Service.
User Generated Content ("UGC") refers to the content added by users as opposed to content created by the Site. All content uploaded to Interviewerr by our users (Employers and Interviewers) is User Generated Content. Interviewerr does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled. Furthermore, Interviewerr is not responsible for the content, quality or the level of service provided by the Interviewers (even if they are Pro Interviewers, Top Rated Interviewers or otherwise). We provide no warranty with respect to the services, their delivery, and any communications between Employers and Interviewers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate interviewer service offers. By offering a service, the Interviewer undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Interviewerr. Interviewers advertising their services online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the services and may lead to the suspension of Interviewer's account.
Interviewers further confirm that whatever information they receive from the Employer, which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the Employer. Furthermore, users (both Employers and Interviewers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Interviewerr, including texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Interviewerr for no consideration for marketing and/or other purposes.
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER INTERVIEWERR NOR ANY PERSON ASSOCIATED WITH INTERVIEWERR MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. The Site has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the website, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software. The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.
IN NO EVENT WILL INTERVIEWERR, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF INTERVIEWER, INTERVIEWERR AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF INTERVIEWER. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Interviewerr, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.